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Privacy policy.

The short version: we collect very little, use it only to help you, and never sell it.

Last updated 9 November 2026

Who we are

Fairly Filed.

Fairly Filed is an independent service that helps businesses get rule-breaking Google reviews removed. We are responsible for the personal data described on this page.

For anything about your data, email hello@fairlyfiled.com.

What we collect

Very little.

When you request a free assessment, we receive your Google Maps link and your email address. When you email us, we receive your message and your email address.

If you become a client, we also keep what we need to do the work and bill you: your name, your business details, the reviews we handle for you, and payment records. You add us as a manager on your Google Business Profile, so we can see that profile. We never ask for your password.

We do not use cookies, analytics or tracking of any kind. Our web server does not keep a log of visits.

Why we use it

To do the job.

We use your details to assess your reviews, reply to you, provide the service you ask for, and send invoices.

Our legal basis is taking steps you ask for before a contract, carrying out that contract, and our legal duty to keep accounting records.

We never sell your data or use it for advertising.

Who else handles it

A few trusted providers.

Hetzner Online (Germany) hosts this website on a server in Finland.

Formspree (United States) receives assessment requests sent through the form on this site and passes them to us.

Porkbun (United States) forwards email sent to hello@fairlyfiled.com to our inbox, which is provided by Google.

Where a provider is outside the EU, it protects your data with safeguards recognised under EU law, such as the EU–US Data Privacy Framework or standard contractual clauses.

How long we keep it

Not forever.

Assessment requests that do not lead to work are deleted within 12 months.

Client records are kept for as long as accounting law requires, then deleted.

Your rights

Your data, your call.

You can ask us for a copy of your data, or ask us to correct it, delete it, or stop using it. Email hello@fairlyfiled.com and we will reply within 30 days.

If you think we have handled your data wrongly, you can complain to the data protection authority where you live.